Privacy Policy

1. Introduction

Quantiva System Technology (“Quantiva”, “we”, “us”) respects the privacy of everyone who contacts us or uses the systems we build. This policy explains what information we collect through this website, why we collect it, and the choices available to you.

2. Information We Collect

We collect only the information needed to respond to enquiries and operate this website:

• Details you submit through the project enquiry form: name, company, email address, phone number, project type, estimated budget and project description.
• Correspondence you send to us by email, phone or messaging platforms.
• Basic technical information generated when you browse, such as pages visited, browser type and approximate location derived from your IP address.

3. How We Use Information

• To respond to your enquiry and prepare proposals, quotations or consultations.
• To communicate about ongoing projects, support and scheduled maintenance.
• To improve the content, performance and security of this website.
• To meet legal, accounting and record-keeping obligations.

4. Legal Basis and Consent

When you submit an enquiry you consent to us processing the information provided for the purposes described above. You may withdraw consent at any time by contacting us, subject to information we are required to retain for legal or contractual reasons.

5. Sharing and Disclosure

We do not sell personal information. We share it only with service providers who help us operate our business, such as hosting, email delivery and analytics providers, and only to the extent necessary for those services. We may also disclose information where required by law or to protect our legal rights.

6. Client Data in Systems We Build

Where Quantiva develops, hosts or maintains a platform for a client, that client remains the controller of the data held in it. We process such data only under the instructions of the client and under the terms of the relevant agreement.

7. Data Security

We apply access controls, encrypted transport, environment separation and regular updates to protect information under our control. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Retention

Enquiry information is retained for as long as needed to evaluate and pursue the opportunity, and thereafter for the period required by applicable record-keeping obligations. Project records are retained in line with the relevant client agreement.

9. Your Rights

To exercise any of these rights, contact us using the details below.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion where we have no continuing legal or contractual need to retain it.
• Object to or limit certain processing activities.

10. Cookies and Analytics

This website may use cookies or similar technologies to keep the site working correctly and to understand aggregate usage. You can control cookies through your browser settings; disabling them may affect certain features.

11. International Transfers

Some service providers we use may process information outside Malaysia. Where that happens, we take reasonable steps to ensure the information receives a comparable level of protection.

12. Changes to This Policy

We may update this policy from time to time. The revised version takes effect when published on this page.

13. Contact

Questions about this policy can be directed to Quantiva System Technology at [add your email address], [add your phone number], [add your business address], Malaysia.